Alex Hunter
Vice President of Customer Success @Turtl
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WORK HISTORY
Vice President of Customer Success @Turtl
London, GB
Empowering B2B marketers to close the revenue gap, increasing and proving ROI.
EDUCATION
University of Leeds
English Literature & Roman Civilisation, English Literature, Classical History, Classical Literature
SKILLS
ABOUT ALEX HUNTER
Commercially-driven Customer Success and Account Management Leader with over 20 years\' experience across B2B SaaS, technology and consultative services in media intelligence, marcomms & reputation risk management. Proven in spearheading strategic initiatives and operational excellence across commercial CS functions, managing significant ARR (c.£17.5M) and consistently delivering best-in-class NRR and GRR metrics across multiple verticals. Adept at translating overarching business goals into impactful regional strategy, and scaling high-performing, agile, motivated and stable teams (recurring 100% eNPS). A key partner to C-suite and global leadership in driving customer retention, engagement, advocacy and expansion across multiple customer segments.
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