Geoff Watson
Senior Director of Global Support @Sage
Newcastle Upon Tyne, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
May 2025 — Present
Senior Director of Global Support @Sage
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EDUCATION
1995 — 1997
South Tyneside College
Media Studies, English & Music
SKILLS
International BenchmarkingProject PlanningProduct ManagementBusiness ProcessProduct DevelopmentCustomer Relationship Management (Crm)ManagementCall CentersProject ManagementProgram ManagementLeadershipData AnalysisProduct LaunchBusiness TransformationStakeholder ManagementChange ManagementTeam LeadershipProcess ImprovementOperations ManagementPerformance ManagementCrmOutsourcingProduct EvangelismStrategyService DeliveryCustomer SatisfactionBusiness AnalysisProject DeliveryBusiness Process ImprovementCompetitive AnalysisCustomer ExperiencePrince2Team Management
ABOUT GEOFF WATSON
A high-performing and forward-thinking Customer Service Director, with a wealth of experience in shaping and delivering world class customer experience harnessing people, digitisation & technology.Brings a track record of leading large teams through change and transformation to future proof organisations by revolutionising customer journeys and customer experience. Expert in aligning customer strategy and service delivery across complex matrix organisations.
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