Geoffrey McBride
Enterprise Customer Success Manager @SailPoint
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WORK HISTORY
Enterprise Customer Success Manager @SailPoint
Chicago, IL, US
EDUCATION
University of North Carolina Wilmington
Bachelor of Arts, Communication and Media Studies
SKILLS
ABOUT GEOFFREY MCBRIDE
As an Enterprise Customer Success Manager, Geoffrey has overseen $5MM-$7MM in ARR across diverse industries, including finance, healthcare, retail, and manufacturing. His expertise lies in guiding Fortune enterprises through successful onboarding, enhancing security postures, and leveraging AI tools (like Gong, Guru, and Staircase) for operational efficiency and Salesforce, Gainsight, Planhat, and Staircase for CRM. Geoffrey collaborates cross-functionally to deliver tailored training and solutions, ensuring seamless adoption of identity access management, multi-factor authentication strategies and non-human identity protection.Previously at Duo Security by Cisco, Geoffrey managed a $6MM enterprise portfolio, primarily focusing on healthcare organizations. He ensured customer satisfaction through proactive collaboration with stakeholders, troubleshooting complex software ecosystems, and driving product feedback via NPS insights. Known for fostering strong relationships and delivering impactful results, Geoffrey is committed to enabling secure, scalable solutions that empower businesses to thrive in an evolving cybersecurity landscape.Core technologies: IAM, MFA, Service Accounts, SSO, ITDR, ISPM, Zero Trust, ZTNA, SaaS, SIEM, SOAR, Cybersecurity
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