Geoff Watson
Business Application Support - Back Office @SMBC Group
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WORK HISTORY
Business Application Support - Back Office @SMBC Group
London, GB
The Business Application Support team provides efficient systems administration and end user support for all software technologies that comprise the systems business applications used by SMBC Nikko Capital Markets, The role of the Application support Analyst ensures that SMBC Nikko has reliable back office systems enabling the business to carry out the daily activities. This includes - High level flow monitoring, supporting and troubleshooting back office applications such as: CIF (KYC), FIS - Intellimatch, ELF and GL systems / Batch Processes, Broadridge Gloss. Testing / release of changes to production, upgrades, collaborative working with IT systems Dev team, Business users, and external vendors. Understanding of financial markets and trade workflows/operations.
SKILLS
ABOUT GEOFF WATSON
I am experienced support specialist, with over 15 years’ experience in the financial services industry. I am hardworking and enthusiastic and have an excellent timekeeping and attendance record. I enjoy working as part of a team but am equally comfortable working alone and have leadership/management experience. I thrive under pressure and have excellent time management and organisation skills. I am used to working in rapidly changing environment, and adapt my skills accordingly. I have a genuine passion for IT and I would welcome the opportunity to develop my career further in this sector.
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