Gemma Howells

Implementation Consultant - Recruitment Division @The Access Group

Poole, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

Reveal Contact Details

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WORK HISTORY

Oct 2024 — Present

Implementation Consultant - Recruitment Division @The Access Group

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Lead the end-to-end management of multiple software implementation projects for cloud-based SaaS Access Products including integration with third party suppliers.Collaborate with cross-functional teams and clients to deliver tailored SaaS solutions aligned with client objectives.Provide in-depth training to users, utilising engaging materials and manuals for non-technical audiences.Prioritise and resolve client issues in partnership with support and development teams to ensure maximum satisfaction and continued success.Drive continuous improvement initiatives to ensure optimal usage of Access Group products.

EDUCATION

2019 — 2020

CIPD Qualifications

CIPD Level 5 Diploma

2004 — 2007

Bournemouth University

BA Hons

SKILLS

HiringTraining LeadershipRecruitingInternal RecruitingContract ManagementTemporary StaffingCall CentersBusiness DevelopmentCreative VisualizationRec to RecTrainingFacilities ManagementLeadershipCustomer ExperienceContract NegotiationTeam ManagementProject ManagementCustomer ServiceTechnical SupportPresentationsCustomer Relationship Management (Crm)Flash AnimationCoachingNetworkingRenewable EnergyOperations ManagementProject PlanningHuman ResourcesPerformance ManagementCrmWeb DesignChange ManagementCustomer Complaint HandlingEnergy EfficiencyTeam LeadershipConflict ManagementSustainabilityMicrosoft OfficeSalesInterviewing

ABOUT GEMMA HOWELLS

Experienced Recruitment Projects leader with over 10 years of expertise in both in-house…

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