Gbenga Ale
Regional IT Support Engineer @Sterling Bank
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WORK HISTORY
Regional IT Support Engineer @Sterling Bank
NG
Provide assistance in the installation and configuration of computers hardware, software and other peripherals. Troubleshooting system and network problems by investigating, diagnosing and solving computer software and hardware faults. Participate in scheduled maintenance/upgrade to ensure computer systems are always updated to deliver at their best performance. Monitor and maintain computer systems and networks to avoid disruption in daily business activities. Respond to users\' requests and complaints in a timely manner and escalate to the to the appropriate quarters for quicker resolution
EDUCATION
University of Benin
Master of Science - MS
ABOUT GBENGA ALE
A competent Technical Support Specialist with over 5years experience in installation, maintenance and troubleshooting of network systems. Highly focused with a comprehensive understanding of technical computer system problems. Possess strong work ethics, good analytical skills and effective customer relationship management
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