Gavin Nguyen
Engineering Specialist @Waters Corporation
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WORK HISTORY
Engineering Specialist @Waters Corporation
US
EDUCATION
San José State University
Bachelor of Science - BS, Management Information Systems, General
ABOUT GAVIN NGUYEN
Accomplished senior quality/product support professional with extensive experience leading adoption and rollout of key customer-focused serviceability goals and objectives. Skilled at developing and implementing best customer service practices and product-data intelligence to deliver solutions that drive improvement in business performance and customer satisfaction. Product Support Engineering expertise includes service and medical device documentation in highly regulated environments; training; new product introduction; service readiness; and cost avoidance. Managed multiple IoT projects and initiatives.
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