Gauri Jadhav

Senior Business Development Executive @Wooden Street

Udaipur, IN

WoodenStreet stands as a premier destination for stylish furniture and exquisite home decor, offering a diverse range of products to elevate living spaces. With a firm commitment to customer satisfaction and a focus on quality craftsmanship, WoodenStreet prides itself on delivering exceptional service and unique designs that cater to individual preferences and style sensibilities. From cozy sofas to elegant dining sets and everything in between, WoodenStreet brings a touch of sophistication to homes across the nation.Key Responsibilities- Handled customer inquiries and provided timely resolutions, ensuring high customer satisfaction- Spearheaded team management across multiple major locations, assigning and aligning tasks for carpenters to maximise productivity and efficiency- Coordinated daily operations, ensuring seamless execution of tasks and projects across major locations in India- Managed daily vouchers and ensured timely uploads- Resolved a high volume of customer support tickets on a daily basis, ensuring prompt and effective issue resolution- Conducted feedback calls and escalation calls to ensure customer satisfaction and resolve concerns- Collaborated with internal teams to improve processes and enhance customer experience- Analysed and addressed root causes of customer complaints, implementing process improvements to reduce repeat issues.

Vikram University, Ujjain

Bachelor of Arts - BA