Gaurav Talreja
Principal Technical Trainer @ServiceNow
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WORK HISTORY
Principal Technical Trainer @ServiceNow
Pune, IN
EDUCATION
Rajiv Gandhi Prodyogiki Vishwavidyalaya
Bachelor's degree, Computer Science
SKILLS
ABOUT GAURAV TALREJA
Currently, I serve as a Principal Technical Trainer at ServiceNow, delivering approximately 16 courses coveringvarious aspects of the platform.My journey with ServiceNow began as an implementer, consultant, and developer before transitioning into training. Drawing from my extensive hands-on experience, I bring real-world scenarios and practical insights into my training sessions, enriching the learning experience for participants.In terms of technical expertise, I have a robust background in integrations, encompassing SOAP, REST,LDAP, SSO, Multifactor Authentication, WebDAV, eBonding, AI, GenAi and more. Additionally, I possess proficiency in development technologies such as JavaScript, AngularJS, and HTML. I have successfully implemented various ServiceNow products, including IT Service Management (ITSM), IT BusinessManagement (ITBM/SPM), Customer Service Management (CSM), HR Service Delivery (HRSD) etc.Furthermore, I am well-versed in leveraging platform-level features such as Flow Designer, Service Portals, Performance Analytics, Widgets, Workflow Editor, Notifications, Surveys, and Script Includes. My expertise extends to both server and client-side scripting, enabling me to deliver comprehensive solutions tailored to business needs.For further insights into my contributions and engagement within the ServiceNow community, please refer to my profile: ServiceNow Community Profile:https://community.servicenow.com/community?id=community_article & sys_id=c11e77421ba3bc109a53ece7624bcb72And link to my Servicenow Resume: https://learning.servicenow.com/lxp?id=nl_public & user=gauravtalr9619ae
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