Gary Naylor
Sr Manager, Strategy & Transformation @Altus Group
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WORK HISTORY
Sr Manager, Strategy & Transformation @Altus Group
Manchester, GB
EDUCATION
University of Bradford
BSc, Computing & Information Systems Science
SKILLS
ABOUT GARY NAYLOR
An accomplished, customer-focused IT Professional, with a breadth of knowledge & experience, particularly in the domains of IT Service Management, Infrastructure & Operations and Information Security (including Business Continuity & Disaster Recovery). A proven leader, managing teams with diverse responsibilities and capabilities, comfortable engaging with stakeholders all the way to Board level. Experience of developing IT Service Management maturity in Financial Services and Retail organisations.Specialties:IT Service Management, based upon the ITIL framework, particularly (Major) Incident Management, Change Management, Configuration Management, Asset Management, Service Level ManagementDeployment of ServiceNow Capabilities as both an ITSM tool and a custom Application PlatformIT Security Policies, Processes, Technologies and ControlsDisaster Recovery & Business Continuity Planning Leadership and development of teams and individualsProject Management & Delivery (PRINCE2 qualified)
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