Gary Webster
General Manager @Diphex Solutions Limited
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WORK HISTORY
General Manager @Diphex Solutions Limited
Harrietsham, GB
Scope: Full P&L accountability | Sales, marketing, operations, compliance & people leadership | Regulated, science-led B2B organisationLeading the business with full accountability for commercial performance, operational delivery, regulatory compliance, and people strategy, within a purpose-driven organisation focused on improving chemical safety across industry, emergency services, and healthcare.Setting and executing the commercial strategy across new business, account growth, and sector focus, ensuring sustainable growth supported by strong data, disciplined governance, and scalable operations.Key contributions (current)- Delivering 17% revenue growth in year one across a £Xm turnover business, balancing growth with margin, compliance, and operational capacity- Implementing a new CRM aligned to commercial strategy, improving data accessibility, establishing marketing foundations, and reducing administrative effort through automation- Reducing average annual discounting from 8% to 5%, strengthening pricing discipline and margin quality- Leading sales, marketing, operations, compliance, and people functions, aligning execution to clear commercial priorities- Strengthening regulatory and quality governance, including ISO certification, MDR compliance, and oversight of clinical trial activity, supporting credibility in healthcare and regulated markets- Building and developing high-performing teams with clear accountability, ownership, and a strong customer and safety cultureResult (to date): Building a commercially disciplined, data-led, and compliant business with improved margins, scalable systems, and increasing impact across safety-critical and healthcare markets.
EDUCATION
The Harvey Grammar School
English Literature, Government & Politics, Business Studies
Canterbury Christ Church University
BSc (Hons), Accounting / Business Studies
University of Plymouth
Post Graduate Diploma (PGDip), Sustainable Construction
SKILLS
ABOUT GARY WEBSTER
I lead and grow purpose-driven organisations operating at the intersection of people, science, and commercial delivery.As a senior commercial leader, I hold accountability for sales, marketing, operations, people, and regulatory compliance, ensuring sustainable growth while maintaining high standards in regulated environments.My background is rooted in improving how organisations work: strengthening processes, modernising systems, and enabling teams to collaborate effectively. I bring a hands-on, commercially focused approach, with a track record of delivering measurable outcomes through digital change, operational improvement, and strategic partnerships.I am experienced in leading organisations that must perform: balancing growth, compliance, and customer impact, and in building teams that take ownership and deliver consistently.Core capabilities: Commercial leadership | Strategy & operating models | Change & digital transformation | Regulated operations | People & culture | Financial governance
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