Gary Ballard

Senior Operational Exellence Performance Improvement Manager @Virgin Media

Leading Virgin Media O2 Businesses Operational Excellence team of tactical and strategic change experts resolving business problems of high impact to top level KPI’s, Business strategy and Op’s plan, establishing and maintaining business cases across all activity.• NDA Strategic M&A, Org & Cost Projects Taking a lead/Consultative role in the design and execution of several market and business sensitive programs. Establishing risk and gap analysis approaches, Due Diligence, Post Merger Integration, org re-design and Synergy realisation.• SDWAN Led the re-development of this flagship product through a combination of Operational Excellence, Automation (RPA) and continuous improvement methodologies. Increased weekly run rate by over 300%, reduced failure by 60% and reduced lead time by 50%. Enabling a new run rate of over 70m in revenue and reducing WIP from £87m to £32m in 1 year.• Capability Deployment As part of my continuous improvement strategy we take every opportunity to develop and mentor in the area’s we improve and on request to the broader business. Through the last 2 year period we have trained over 380 people through Lean six sigma yellow belt and accredited 39 with just 7% of the teams total available time. Benefits include- 48m Revenue brought forward into year. 122k New Revenue. 1.6m OCF. 1m prevented Spend. 16k hrs cycle time. 380k Lead time days and 9k Customer Lost hrs.• Fit For Growth Program Integral in the diagnosis and creation of the FFG program, this ambitious undertaking was created to enable a successful 300m growth initiative over a five year period. With significant investment and 14 major work streams.