Garry Biccum
Open Text Global Operations Compliance Mgr @OpenText
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WORK HISTORY
Open Text Global Operations Compliance Mgr @OpenText
Atlanta, GA, US
Micro Focus was acquired by Open Text as of Jan 31 2023. Manage the Risk Assessment and mitigation of issues arising from the implementation and maintenance of the standards mentioned below, GDPR related issues, customer contractual issues and vendor management. Lead auditor for all ISO 9001 Quality Management, ISO 27001 Data Security and TISAX Automotive Data Security certifications for Customer Care (Support) and Professional Services. Manage and implement all of the annual ISO 9001 Quality Management, ISO 27001 Data Security and TISAX Automotive Data Security certification auditing activities for Customer Care (Support) and Professional Services. 3rd party support vendor management with regards to GDPR, NDAs, training, ISO 9001 Quality Management, ISO 27001 Data Security and TISAX Automotive Data Security certification requirements for Customer Care (Support).
EDUCATION
Queen's University & St. Lawrence College
Electronic Engineering
ABOUT GARRY BICCUM
I have several years of Global Management experience in the fields of Quality Management, Data Security, Process Improvement and Project Management. I have a passion for providing the best internal and external customer experience possible by responding quickly, professionally and being part of the solution. I am currently leading, or participating in, several global teams responsible for maintaining adherence to SOX, ISO 9001, ISO 27001, TISAX, GDPR and other customer contractual mandated requirements relating to the support for business-critical applications and data security/quality customer facing requirements.
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