Gareth Merriman

Principal Engagement Manager @ServiceNow

Worcester, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2024 — Present

Principal Engagement Manager @ServiceNow

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Staines-upon-Thames, GB

EDUCATION

N/A

The Open University

BSc (Hons), Psychology

2003 — 2009

The Open University

Post Graduate Diploma; Msc, Technology Management; Technology Management

SKILLS

Prince2 PractititionerItilv3 FoundationPost Graduate Technology ManagementProject MangementIT Service ManagementItilIT ManagementService DeskSecurity ClearanceProject PlanningTeam LeadershipChange ManagementDefenceTroubleshootingTelecommunicationsConsultancyService ManagementMilitaryModPlanningPrince2Project ManagementTechnology ManagementProject DeliveryStakeholder ManagementSecurityManagementDisaster RecoveryGovernanceTestingService DeliveryProcess ImprovementIncident ManagementRequirements AnalysisInformation AssuranceTeam ManagementMinistry of DefenceIT OperationsIT StrategyBusiness Process Improvement

ABOUT GARETH MERRIMAN

An experienced and dynamic ServiceNow Head of Delivery)Operations/Programme/Project/Engagement Manager with over 20 years experience in Technology/Project/Information Management. ITIL V4 and V3 Expert. Agile Project Manager Practitioner and Prince 2 Practitioner qualified.Currently Principal Engagement Manager at ServiceNowPrevious roles include:ServiceNow Head of Delivery at Devoteam UKServicenow Delivery Lead at FlyformServicenow Project Operations Lead at Fujitsu UKSenior Engagement Manager with Servicenow practice at Accenture. Servicenow Engagement Manager with Fruition partners.Experience includes 22 years service in the Royal Air Force, Data Migration/Project Manager with Fujitsu Services working on the Defence Infrormation Infrastrucutre Project and most recently working within Programme Governance and Planning; Deputy Capability Lead within the Security Workstream on the Department Of Work And Pensions (DWP) Transformation Project contracted to HP through NCC. Extensive Managerial expertise in running large teams but equally adept working is smaller teams or under own supervision to achieve all goals and targets.

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Gareth Merriman — Principal Engagement Manager at ServiceNow in Worcester, GB | Unifers