Garby Koo
Senior Demand Planner @Nature's Path Foods
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WORK HISTORY
Senior Demand Planner @Nature's Path Foods
Toronto, ON, CA
Key Responsibilities] Lead end-to-end Demand Planning, building SKU/channel/customer-levelforecasts (baseline, promo, seasonal plans) and aligning with senior leadership Chair monthly Demand Reviews to address risks, opportunities, and forecast gaps, ensuring cross-functional consensus[Accomplishments] Improved Forecast Accuracy (FA) by 500 basis points, exceeding targets for 2 consecutive years while managing product mix of 450+ items for 20 customers across the U.S./Canada/Europe in multiple channels (Retail, Club, E-Comm, Food Service) Delivered –2% Forecast Bias (FB) on categories covering 80% of total volume Delivered shorts percentage reduction by 950 basis points over 2 years Delivered FA supported donation volume reduction by 51%, contributing to $1.7M in savings Co-led the selection, design, and rollout of statistical modeling software to generate item/customer/warehouse-level baselines, enhancing FA and driving downstream efficiencies Owned onboarding of new Demand Planner with a structured 3-month plan, ensuring smooth integration Recipient of 2024 Grit Award in first year of tenure, given to an individual achieving positive business impact through determination, perseverance, and resolve
EDUCATION
IESEG School of Management (Lille, France)
International Exchange Term
York University - Schulich School of Business
Bachelor of Business Administration - BBA
Econsultancy
eCommerce
SKILLS
ABOUT GARBY KOO
I bring over 15 years of success across Supply Chain and Category Management, developing deep expertise and leading change in the S & OP process space for global brands and products. With rich CPG experience across both Personal Care and Foods categories, I have a proven track record of delivering strong KPI results, coaching and developing a team, and implementing continuous improvement initiatives. I pride myself in being able to pull out the \'so whats\' from data and to leverage those insights to drive strategic influence. Understanding the need to always grow, I have a thirst for continued learning from those around me. Coupled with my strong communication and relationship building skills, I have been able to thrive in my progressive roles throughout my career, both past and present.
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