Irene Galindo
Project Manager, Technical Training and Enablement @ServiceNow
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WORK HISTORY
Project Manager, Technical Training and Enablement @ServiceNow
Partner with our Senior Learning Program Managers and stakeholders to assess, identify, and document learning interventions to drive business outcomes and the associated metrics to measure success. • Guide the work of our project teams, partnering with instructional designers, eLearning developers, and learning platform administration in support of key initiatives. • Manage project workstreams in support of a larger technical training and enablement programs. • Assist with all phases of learning project management including scoping, planning, executing, and closing. • Maintain and manage documentation, project plans and reporting. • Identify resource requirements and work with team members to establish capacity plans in concert with project timelines.
EDUCATION
University of Arizona
Bachelor of Applied Science (B.A.Sc.), Industrial Engineering
SKILLS
ABOUT IRENE GALINDO
Expert Learning & Development professional with 3 years of Project Management & 5 years…
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