Fulya Ozdol
IT Programme Office Manager @Network Rail
Signup · Get unlimited contacts
WORK HISTORY
IT Programme Office Manager @Network Rail
Milton Keynes, GB
Run and enforce strong project controls for projects within IT Delivery, Route Services.•Run an objective, robust health check and governance and assurance process for project estimates, plans, risks, scope, and contract, as part of the Delivery Lifecycle model and investment process.•Run and enforce an objective, robust change control process for changes to baseline programme and project artefacts.•Run and enforce strong operational assurance reviews for projects within several Delivery Units.•Run regular Issue and Risk Reviews and Qualitative Schedule Risk Assessments for programmes and projects, and periodic reviews of programme and project performance data and key deliverables, identifying issues and escalating to the project managers and Lead Programme Office Manager for immediate resolution.•Carry out delivery assurance reviews on behalf of the Lead Programme Office Manager and/or Governance & Assurance Manager, reporting on key findings and recommendations to that individual and to senior management, and proactively following up on compliance to the recommendations.•Provide subject matter expertise in Earned Value Reporting, Qualitative Schedule Risk Assessment, IT Delivery methodologies, to the project management community.•Provide analysis and provision of objective management information for Route Services, including the production of the periodic Executive Review Pack, Delivery Portfolio Reports, and supplier performance Reports. •Manage communications between the Programme Office and Route Services, particularly the delivery community.•Play an active role in driving and delivering a continuous improvement programme across delivery, working with the Lead Programme Office Manager to do so.•Manage demand management processes for the Route Services IT Delivery.•Source project demand and resource supply data and run standard processes to identify and analyse capacity variance.•Produce and publish a capacity plan each period.
EDUCATION
Kocaeli University
Refinery and Petro Chemical
SKILLS
ABOUT FULYA OZDOL
A dedicated and enthusiastic individual who is customer and IT service focused. Enjoys working in pressurised and challenging working environments. As part of my previous roles, being accountable for the deployment of the Capacity Management process and associated methods and techniques, setting up and developing capacity reporting, I have gained extensive knowledge in rolling out complex IT solutions from the initial concept to final delivery solutions. With the ambition to progress and a solid understanding of ITIL, I have worked towards Achieving ISO accreditation for the Barclays account and Getronics on Change, Release, Capacity & Availability Management. I am hard working and a self-motivated team player with excellent communication skills, I am able to relate well to all levels of commercial and social contacts. Having worked in a variety of business sectors from IT to Retail, I am particularly talented at relating to practical applications of Business Objects XI, S3, Service NOW, SAP, SRM, Workflow to end user business processes and procedures.Extremely ambitious, goal oriented with clear and concise vision of future objectives.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.