Ryan Lim
Account Executive @FedEx Canada
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WORK HISTORY
Account Executive @FedEx Canada
Vancouver, BC, CA
Manages and grows a defined book of business through proactive prospecting, account development, and relationship management• Acquires new customers by identifying opportunities within assigned territory through cold calling, referrals, and lead follow-up• Retains and expands existing accounts by uncovering unmet shipping needs and introducing appropriate FedEx solutions•Conducts needs-based sales conversations to recommend domestic and international shipping, eCommerce, and value-added services• Negotiates pricing within approved guidelines and support customers through contract and onboarding processes• Collaborates cross-functionally with operations, customer service, pricing, and billing teams to resolve customer issues
EDUCATION
De La Salle University
Bachelor's Degree, Psychology
SKILLS
ABOUT RYAN LIM
Accomplished professional in B2B Sales and Account Management. I enjoy the natural rewards of helping others and building relationships with clients, customers, and colleagues.Skilled at gaining and retaining customer loyalty and patronage by providing superb account and customer management, ensuring to meet customer needs and exceed customer expectations.
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