Fred Odonnell
Director of is Service and Support @Fox Rothschild
Springfield, PA, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jul 2017 — Present
Director of is Service and Support @Fox Rothschild
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Philadelphia, PA, US
Directs the seamless delivery of technology solutions, services and support to users throughout the Firm. Consistently exceeds attorney and staff expectations in order for them to best support the Firm’s clients. Areas of responsibility include, but not limited to, the service desk, desktop engineering desk-side support, and video conferencing.
EDUCATION
1981 — 1982
Electronic Engineering Technology -RETS
Electronic Engineering Technology
SKILLS
Business Process ImprovementVoipData CenterTechnical SupportSoftware DocumentationTelecommunicationsIntegrationChange ManagementNetworkingBudgetsVendor ManagementOrganizational DevelopmentIT ManagementHuman ResourcesInformation TechnologyProcess ImprovementMicrosoft ExchangeManagementTeam BuildingCustomer ServiceWanSecurityProgram ManagementIT OperationsSystem DeploymentItilStrategic PlanningLeadershipVoice Over Ip (Voip)Operations ManagementTeam LeadershipCloud ComputingCross-Functional Team LeadershipIT StrategyProject ManagementWide Area Network (Wan)TroubleshootingIT SolutionsDisaster Recovery
ABOUT FRED ODONNELL
As a forward-looking technologist I have consistently provided collaborative…
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