Elisabeth Keating
Senior Km Operations Manager @Fox Rothschild
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WORK HISTORY
Senior Km Operations Manager @Fox Rothschild
Philadelphia, PA, US
Lead and mentor a team of KM professionals, ensuring the team’s work aligns with firm goals. • Oversee updates, monitor usage, and troubleshoot performance for KM systems and tools, while managing user access. • Collaborate with attorneys and staff to understand knowledge needs and tailor KM initiatives to support practice goals. • Develop and implement KM strategies that streamline processes, improve efficiency, and enhance collaboration. • Write templates and procedures for how KM processes are handled, ensuring consistency and alignment with firm standards. • Analyze usage data and metrics to identify opportunities for process improvement and increased adoption. • Work closely with IT and other internal stakeholders to ensure KM tools are fully integrated and performing optimally. • Manage change management efforts related to the rollout and adoption of new KM initiatives and technology. • Oversee updates to firm-wide policies, procedures, and best practices documentation. • Manage relationships with vendors and technology partners to ensure KM tools meet the evolving needs of the firm. • Support innovation and continuous improvement in KM processes to drive operational excellence.
EDUCATION
Temple University - James E. Beasley School of Law
Doctor of Law - JD
Temple University
Bachelor of Arts (B.A.)
SKILLS
ABOUT ELISABETH KEATING
As the Senior Knowledge Management Operations Manager at Fox Rothschild LLP—and a…
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