Francis Rivera

Operations Manager - Austria @Lime

Vienna, AT

Lead Lime’s operational and strategic growth in Austria, managing a fleet of vehicles across 6 markets and leading 50+ people (employees, contingent workers, and staff from 7 logistics partners) representing more than 15 nationalities.• Worked cross-functionally to help secure multimillion-euro tenders and launch two new markets.• Scaled fleet +76% and trips +26%, driving +23% GB and +32% Profit with stable EBITDA.• Designed pricing and loyalty strategies boosting Revenue per Rider +34% and Trips per Rider +15%.• Achieved ISO 9001 & ISO 14001, making Austria Lime’s global #1 market for vehicle quality.• Launched pilot programs, turning operational insights into scalable mobility solutions.