Francis Joss
Head of Project Management Coe (Part of Qep) @SITA
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WORK HISTORY
Head of Project Management Coe (Part of Qep) @SITA
As Head of the Project Management Centre of Excellence, I support the company’s global approach to project management, driving best practice, consistency, and operational excellence across all four GEOs. I also manage the Customer Project Excellence Program and own the Strategic Security Risk Reduction Program. My responsibilities include: • Leading the PMO to deliver project governance, standards, and performance oversight • Embedding consistent, high-quality project delivery frameworks across the organisation • Enabling scalable delivery through Project Management as a Service (PMaaS) • Managing the security risk reduction program of projects • Driving collaboration and continuous improvement through the Project Management Working Group • Ensuring project portfolios align to strategic objectives, optimise resources, and mitigate risk
EDUCATION
Ulster University
Bachelor of Engineering (BEng), Electronics and Software
St Malachys College Belfast
A-levels & GCSEs, Physics, mathematics & History
SQS Training
ISTQB, Advanced Test Manager
SKILLS
ABOUT FRANCIS JOSS
With over 20 years of experience in programme and project management, I specialise in delivering complex, high-value initiatives on time, within budget, and to exceptional quality standards. My career spans strategic planning, risk management, and stakeholder engagement, consistently driving operational excellence and fostering collaborative teams.I bring deep expertise in Agile, Waterfall, and Hybrid methodologies, tailoring frameworks to meet diverse project needs. Beyond delivery, I ensure rigorous quality assurance and compliance, embedding continuous improvement across processes.Core strengths: Strategic execution | Financial oversight | Risk mitigation | Cross-functional leadership | Vendor management | Process optimisation | Quality auditsPassionate about turning vision into reality, I thrive on aligning projects with business objectives to create measurable impact.
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