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Francesco Alerci
Head of Product Business Operations & Salesforce @Treatwell
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WORK HISTORY
Head of Product Business Operations & Salesforce @Treatwell
Paris, FR
As Head of Product Business Operations & Salesforce, I lead a dynamic team dedicated to optimizing product development processes and harnessing the power of Salesforce to drive business growth. From streamlining operations to leveraging data-driven insights, and ML & AI products, my role is all about enhancing efficiency, fostering innovation, and delivering exceptional customer experiences. Excited to be at the forefront of product management and Salesforce excellence
EDUCATION
EAE Business School
Master in Marketing & Sales
Università Bocconi
Laurea triennale, Economia aziendale e management
Liceo Scientifico
Diploma di maturità Scientifica
SKILLS
ABOUT FRANCESCO ALERCI
Strategic, data-driven, and relentlessly focused on results, I am a product leader with a proven track record of driving operational transformation, increasing profitability, and scaling high-performing teams. As Head of Product, I’ve led high-impact initiatives — from transitioning the company to a product-led model to optimizing customer support processes, contributing to both revenue growth and cost reduction.My expertise spans Salesforce (Sales Cloud, Service Cloud), AI integration, and cross-functional leadership, empowering teams to deliver scalable, customer-focused solutions. I thrive in fast-paced, international environments, aligning product strategy with business goals while fostering strong, collaborative relationships with C-level stakeholders.Specialties: Product Management | Business Operations | Salesforce | AI & Machine Learning | Cost Optimization | Revenue Growth | Stakeholder Management | Digital Transformation | Team Leadership
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