Francesca T.

Property Services Coordinator @Riverside

London, GB

Oversee and coordinate routine and emergency maintenance requests, ensuring timely and efficient service delivery.Act as a primary point of contact for tenants, addressing concerns, resolving issues, and fostering positive relationships to enhance tenant satisfaction.Work closely with property managers, maintenance staff, and other departments to ensure cohesive and effective property service delivery.Coordinate with the finance department to ensure timely processing of invoices and payments to contractors.Facilitate effective communication and collaboration between tenants and administrative teams to ensure seamless operations.Liaise with tenants to schedule maintenance appointments, address concerns, and provide updates on work progress.Maintain accurate records of all electrical works, inspections, and certifications using property management software.