Baydul A.

Property Manager @Riverside

London, GB

Riverside group is a major provider of affordable housing, care and support services in England and Scotland, with over homes in management. Operating across over 175 local authorities. We are also member of the G15, a group of London’s largest housing associations.My role entails me to carry out the following:Provide an excellent customer focused professional management service to residents, ensuring our all-legal landlord/freeholder obligations are met. Ensure that One Housing properties are maintained to a high standard and in accordance with all compliance requirements and act as a duty holder for designated properties. Responsible for ensuring work carried out on our properties is completed to an acceptable standard, within budget and timescales.Responsible for estate inspections and liaising regularly with other teams to ensure high standard to communal repairs, cleaning and gardening provided.Ability to understand complex service charge budgets and explain these to non-technical audience.Liaise with residents and One Housing colleagues to resolve communal issues while delivering excellent customer service, ensuring high rates of satisfaction to minimise complaints.Oversee planning and execution of day-to-day operations, maintenance and inspections of the properties on my patch.Develop and maintain constructive and collaborative working relationships with peers, employees, residents, and clients to achieve successful outcomes. Along with manage the Assistant Property Manager assigned to my patch.

The Institute of Residential Property Management (IRPM)

Foundation in Leasehold Management

Waltham Forest Adult Learning

OCR Certificate in ITQ

Waltham Forest Adult Learning

Mentoring

Camden @ Job Train

Retail Operations

Waltham Forest Adult Learning

Childcare Learning & Development

Able Skills Construction Training

City & Guild qualification in Electrical Installations (2365)

Homerton College of Technology

5 GCSE's