Fran Casement
Community Manager 2 @International Workplace Group plc
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WORK HISTORY
Community Manager 2 @International Workplace Group plc
Belfast, GB
As Community Manager 2, I lead the Great Victoria Street centre, balancing operational excellence with team leadership, client care, and planning regional networking events that strengthen IWG’s community presence.Key Responsibilities:Directly manage and support multiple team members, providing coaching, performance feedback, and professional development opportunities.Lead hiring and training initiatives, from conducting interviews to onboarding and upskilling staff, ensuring teams are equipped to deliver exceptional service.Drive revenue growth across the Belfast cluster by boosting occupancy, maximising renewals, and identifying upsell opportunities.Organise and host networking and client events for the region, fostering collaboration, connections, and long-term client loyalty.Maintain operational excellence across centres while ensuring a seamless client experience.Collaborate with senior leadership to align centre performance with broader regional and global growth targets.
EDUCATION
Northumbria University
Bachelor of Science - BS
ABOUT FRAN CASEMENT
Manager of IWG, Great Victoria St. Belfast, dedicated to helping businesses find their ideal workspace for growth and success. With a passion for networking and a deep understanding of flexible office solutions, I support companies in creating productive, collaborative environments tailored to their needs. Committed to building strong relationships and connecting with like-minded professionals to foster business opportunities across Belfast and beyond.
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