Florence Haessler
Customer Success Management @Blue Yonder
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WORK HISTORY
Customer Success Management @Blue Yonder
Paris, FR
Mission: Results through Relentless Empathetic Teamwork
EDUCATION
Sophia University
Master in International Commerce - Tokyo
EDC Paris Business School
B.A., Business Administration & Marketing
ABOUT FLORENCE HAESSLER
F••••••••@gmail.com | Versatile international profile, highly adaptable. Excel in both startup, scaleup and large, international environments. Diversified experience including coordinating international multifunctional teams throughout the value chain: from Marketing & Commercial Operations (account farming and business development, sales support and administration) to Purchasing, Logistics, HR and Finance. Expertise areas: Coordinating cross-functional teams • International commerce • Operational analysis and rationalization • Cost control • Customer service and satisfaction. Languages: • English (bilingual: 4 years in the USA, 5 years in the UK) • French (native) • German (conversational: 8 years in Germany) • Italian (average; 6 months in Italy and Switzerland) • Spanish (academic; 3 months in Mexico City) • Japanese (basic; 2 years in Tokyo) Specialties - Able to contribute in the below areas: • Finance / Administration / Procurement • Marketing / Sales / Import-Export / Logistics • Human Resources / Training - Education • General / Profit Center Management / Post-Merger Integration Future Career Path scenarios | Aspiring to make a difference in areas of interest: • CSO: Customer Success Office • CHRO: Chief Human Resources Office • Chief of Staff / Administration • COO: Chief Operating Office • NED: Non-Executive Director / Board Member / Non-Profit
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