Fiona Watts
Senior Programme Manager @City & Guilds
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WORK HISTORY
Senior Programme Manager @City & Guilds
EDUCATION
University of Gloucestershire
Postgraduate Certificate in Education, Secondary History
University of Gloucestershire
Bachelor of Arts (BA hons), English Literature and History
SKILLS
ABOUT FIONA WATTS
I am an experienced Delivery Manager with extensive experience across eCommerce as well as the charity and public sectors. Additionally, I have a successful background in Customer Experience Management.Experienced in delivering with Scrum, Kanban and Waterfall methodologies, I am able to adapt my approach across different methodologies to ensure the teams I work with are consistently delivering value for our customers. I enjoy building and managing high performing cross functional teams to offer strategic value for stakeholders, I thrive on ensuring that what we build delivers customer service excellence.
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