Fiona Robertson
Customer Service Training and Development Specialist @IRIS Software Group
Falkirk, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Feb 2021 — Present
Customer Service Training and Development Specialist @IRIS Software Group
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SKILLS
Performance ManagementEmployee TrainingCall CentersCustomer ServiceTrainingCustomer SatisfactionEmployee EngagementBlended LearningTraining DeliveryManagement DevelopmentContact CentersCall CenterTraining Programme DesignCulture ChangeStakeholder ManagementCoachingPerformance ImprovementSoft SkillsManagementTeam ManagementCustomer ExperienceChange ManagementE-Learning
ABOUT FIONA ROBERTSON
Experienced and creative Learning and Development professional focussed on identifying…
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