Filipe Moura

Senior Strategic Customer Success Manager @Definitive Healthcare

Boston, MA, US
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Feb 2025 — Present

Senior Strategic Customer Success Manager @Definitive Healthcare

View department →

Boston, MA, US

EDUCATION

2001 — 2006

Southern Connecticut State University

B.S. Business Administration, Marketing

N/A

Harvard Business School Executive Education

Building Organizational Cultures: A Framework for Leaders, Human Resources Management and Services

2009 — 2012

University of Connecticut School of Business

MBA, Management

SKILLS

Customer RetentionCustomer ServiceMarket PenetrationSecuritiesSeries 63MarketingFinanceProduct BrandingSalesCdsCredit AnalysisMicrosoft ExcelCustomer EngagementOrganizational DevelopmentInvestmentsConsumer LendingBusiness Process ImprovementPortfolio ManagementLong-Term Customer RelationshipsPerformance MetricsLoansCross SellingClient Retention ProgramsFinancial ServicesCrmChange ManagementBusiness DevelopmentRetail BankingWealth ManagementLoan OriginationBankingMutual FundsRisk ManagementGlobal ManagementCorporate FinanceSports MarketingGoal SettingStrategic PlanningSmall Business LendingIras

ABOUT FILIPE MOURA

An accomplished change agent and client services leader with multi-industry experience in assessing and diagnosing complex process impediments and improving daily operations by providing effective, customer centric solutionsStrengths and Core Competencies Include:• Business Development • Team Coaching & Development • Design Thinking • Retention and Engagement Strategy • Change Management • Business Analysis • Operations • Process Improvement • Innovation

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Filipe Moura — Senior Strategic Customer Success Manager at Definitive Healthcare in Boston, MA, US | Unifers