Filipe Moura
Senior Strategic Customer Success Manager @Definitive Healthcare
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WORK HISTORY
Senior Strategic Customer Success Manager @Definitive Healthcare
Boston, MA, US
EDUCATION
Southern Connecticut State University
B.S. Business Administration, Marketing
Harvard Business School Executive Education
Building Organizational Cultures: A Framework for Leaders, Human Resources Management and Services
University of Connecticut School of Business
MBA, Management
SKILLS
ABOUT FILIPE MOURA
An accomplished change agent and client services leader with multi-industry experience in assessing and diagnosing complex process impediments and improving daily operations by providing effective, customer centric solutionsStrengths and Core Competencies Include:• Business Development • Team Coaching & Development • Design Thinking • Retention and Engagement Strategy • Change Management • Business Analysis • Operations • Process Improvement • Innovation
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