Fernando Marticorena
Technology Support Specialist i @Burbank Unified School District
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WORK HISTORY
Technology Support Specialist i @Burbank Unified School District
Burbank, CA, US
Provide technical support across school sites by installing, maintaining, and troubleshooting hardware, software, and network systems. Key responsibilities include:• Deliver end-user support, resolving issues with devices, peripherals, and classroom technology.• Supporting device and peripheral setup, repair, and maintenance• Assisting with network configuration, connectivity, and security• Troubleshooting system issues and providing end-user support• Managing clean cabling installations and IT equipment setup• Maintaining documentation and staying current on tech updates• Document procedures, maintain asset records, and stay current with emerging technologies.• Deploy and maintain workstations using tools such as FOG and JAMF, ensuring systems remain secure, updated, and compliant with district policies.
EDUCATION
California State University, Los Angeles
Bachelor of Arts - BA, Graphic Design
Los Angeles Trade Technical College
Associate of Arts - AA, Graphic Design
Grand Canyon University
Masters of Science in Information Technology, Information Technology
ABOUT FERNANDO MARTICORENA
Technology Support Specialist with a background in Graphic Design, passionate about solving technical problems and supporting users in fast-paced environments. Proficient in troubleshooting hardware, software, networks, and operating systems, with hands-on experience in IP configuration, system updates, and user support. Known for strong time management, clear communication, and the ability to build rapport across diverse teams. Skilled in Adobe Creative Suite, adding a creative edge to technical solutions. Currently seeking opportunities to grow in systems administration or network engineering.
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