Fernando Castillo Rojas
Director De Operaciones y Mantenimiento @Skysense
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WORK HISTORY
Director De Operaciones y Mantenimiento @Skysense
Ciudad de Mexico, MX
EDUCATION
Universidad Autónoma Metropolitana
Ingenieria, Sistemas Digitales y Computadoras
Instituto Politécnico Nacional
Bachelor's degree, Telecommunications Engineering
ABOUT FERNANDO CASTILLO ROJAS
Leader in telecomm industry with more of 26 years of experience. Self-motivated and results-oriented director on several areas of Maintenance, Operation, Transmission, IP Routing, Design and Architecture of Telecomm network and focused on customer care, in additional I have several certifications on IP areas and IT Management (ITIL) • Able to achieve goals, SLAs and KPIs committed with customers. • Able to deal with customer escalations during critical request and network outages. • Excellent interoperation skills to work with other internal teams and customers. • Well organized director and methodical • Excellent experience on management, project management and good level of negotiation with customers. • Skilled at applying logical and creative approaches to problem resolution and at finding opportunities to make a client successful. • Able to simplify complex ideas and present them efficiently at high executive levels. • 5 years working as Operation and Maintenance Director at Altan Redes.
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