Felicity Brown
Community Engagement Professional @CenterWell Senior Primary Care
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WORK HISTORY
Community Engagement Professional @CenterWell Senior Primary Care
EDUCATION
University of New Orleans
Bachelor of Science - BS, Business Administration, Management and Operations
SKILLS
ABOUT FELICITY BROWN
Hi, my name is Felicity and I specialize in Account Management and offer critical and innovative thinking skills. I am results-driven, self motivated, and adaptable with 6+ years of experience resolving customer complaints, managing multiple client accounts, helping with creating company workflows and managing a team. I have expertise in technology, finance, and retail industries. I have excellent communication, organizational and proven people management skills with demonstrated ability to work independently as well as in a larger team environment. I\'ve successfully coordinated and managed various projects and activities. I am focused on building fantastic customer relationships, working to identify their needs, quickly resolving issues, and making sure business needs are met.Expertise: Data Analytics Sprint Planning Risk Assessment Project Execution Team Management Project Dashboards Sales Team Building Revenue Generation Process Involvement Budget Management New Product Launches Key Account Management Agile Project Management Innovative Leadership Style Brand Positioning Strategies Import & Export/ Distribution Product Placement Concepts Project Management Software Cross-Functional Collaboration Product Reengineering/ Redesign Change Management Techniques
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