Felicia Holden

IT Grc Compliance Analyst @ADT

Austin, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2024 — Present

IT Grc Compliance Analyst @ADT

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TX, US

Work alongside a small team to create monthly technology communications for the company-wide newsletter. These were intricate matters (such as AI, social-engineering, whisking, etc.) the communicated knowledge, understanding and tips to be secure• SOX User Access Reviews of systems, applications and tools• Create team procedural documents • Help in different tasks upper management would need assistance with such as file reviews, be a part of testing groups, and company documentation reviews.

EDUCATION

2008 — 2012

DeVry University

Bachelor of Science (BS)

ABOUT FELICIA HOLDEN

Detail and people oriented. A hybrid individual with experience in organization, mediation, coordination, documentation and implementations within the realm of technology audit and compliance. Understanding that data rights are human rights. Proven ability to manage multiple projects and maintain excellent attention to detail in a high-pressure environment with a knack for finding issues and working to repair them.My objective is to be mindful in life. I have a passion for volunteering for Veterans, nursing homes, animal shelters, equine therapy and helping where I can. It brings me great joy watching people succeed. Being creative with hobbies is also a mental capacity I try to bring into the workplace. Knowledge & Skills:• Active Listening - Asking questions, taking notes, meeting minutes, organization• Computer Skills - Quick typing, PowerPoint, Word, Excel• Customer Service - Active listening, empathy, interpersonal skills, problem solving, reliability• Interpersonal Skills - Communication, flexibility, patience• Leadership Skills - Ability to teach and mentor, flexibility, risk-taking, team building• Problem Solving - Attention to detail, collaboration, research, patience, communication• Time Management Skills - Focus, goal setting, prioritization• Transferable Skills - Ambition, creative, teamwork

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Felicia Holden — IT Grc Compliance Analyst at ADT in Austin, TX, US | Unifers