Fawad Kamil

Reporting Analyst @Eckoh

Hemel Hempstead, GB

Spearheaded the design and development of new reporting capabilities, enhancing business services through data-driven insights. Built and populated suites of reports for both new and existing clients, ensuring data is presented in a clear, actionable format.Maintained high standards of project delivery by coordinating with teams across departments to ensure timely and accurate delivery of projects to both internal and external stakeholders.Developed a strong understanding of data manipulation, exploration, and handling. Created a Python-based forecasting model for monitoring contact center clients, implementing machine learning libraries such as ARIMA and exploring alternatives like Random Forest, Decision Tree, and Prophet for sensitivity analysis.Proficient in using MySQL Query Browser, Microsoft SQL Server Studio, and Workbench for database management and query execution. Developed and maintained OLPC (One Line Per Column) reporting tables, automating data processes for efficiency.Demonstrated proficiency in Business Objects for query writing and report building. Designed bespoke and generic dashboards using DOMO, effectively narrating data stories through visualizations.Provided ongoing support to Account Managers by participating in client meetings, addressing reporting queries, and presenting demo sessions to clients. Took ownership of managing the reporting needs of the US client estate, delivering billing, reconciliation, and KPI reports that highlighted key success factors.Collaborated closely with the IT Support Team and Change Managers to address network issues and oversee go-live changes for new services. Contributed to the production of Board reports for the Operations Director, stepping in during the absence of senior management.Enhanced knowledge and application of Splunk for data analysis, JIRA for Agile project management, and AWS Glue for ETL processes.

Woking college

GNVQ Advance Business

Home study

Tableau Public Dashboard Visualization

Modern Indian School

All India Secondary School Education

University of Surrey

BA (Hons)

York St. John University

BSc (Hons) Data Science

Financial Training Centre London

ACCA (Part Qualified)

Home study

R for Data Analysis