Faizan F.

Software Developer @IBM

Toronto, ON, CA

As a Software Developer at IBM Consulting, I have leveraged my expertise in front-end and back-end technologies to deliver robust digital solutions across several high-profile client projects. My role involves the full spectrum of application development, from initial design through deployment, emphasizing scalable, accessible, and user-centric design.• Developed full-stack web applications (React.js, Next.js, Vue.js, Node.js, Python) for federal and telecom clients, delivering compliant, scalable solutions that serve millions of users on platforms like Canada.ca & Bell.ca.• Developed and deployed enterprise-grade AI chatbots using Watsonx and Agentic AI, enabling LLM-based Q&A and regression model support; reduced manual support load by 40% and improved query response accuracy by 30%.• Built & Deployed backend services with Python to integrate with GenAI conversational flows; supported real-time, AI-driven decisioning and feedback loops, significantly enhancing operational efficiency.• Developed responsive, accessible UIs for several clients, utilizing Vue, React, and Redux to enhance feature functionality, optimize user experience, and resolve defects, while adhering to SDLC best practices.• Deployed production-ready apps to IBM Cloud and Azure, utilizing Docker and CI/CD pipelines to reduce deployment times by 60% across multiple client environments.• Mentored junior developers and conducted code reviews, fostering team growth and improving code maintainability.• Collaborated with design, QA, and business teams to translate user requirements into technical features, ensuring alignment across sprints and improving delivery velocity.

Ryerson University

Bachelor of Engineering - BE