Faizan Ahmad
AVP - Customer Success - Global Technology Practice @Marketsandmarkets
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WORK HISTORY
AVP - Customer Success - Global Technology Practice @Marketsandmarkets
Gurugram, IN
As a part of MarketsandMarkets, my role is to help Tech Leaders in EMEA and APAC achieve 10X growth. I\'ve helped set up the Technology Vertical for APAC, now leading the GTM for EMEA & APAC• Manage day-to-day client engagement for Enterprise Tech Vendors & IT/ITES firms, ensuring a 90% retention rate.• Expand existing accounts by leveraging thought leadership initiatives like webinars and industry reports.• Onboard new enterprise clients (Dell, Honeywell, Hexaware; ACV $50K), supporting expansion in high-tech verticals.• Conduct workshops, masterclasses, and strategy sessions to strengthen advisory impact across the client portfolio.
EDUCATION
Air Force Bal Bharti School
Business/Commerce, General
IBS Gurgaon
MBA, Marketing Major with Finance Minor
SKILLS
ABOUT FAIZAN AHMAD
In my current role, I have the distinct pleasure of working with senior executives of some of the most innovative companies in the world as they look to get faster to market, transform the way they engage with customers, and grow their business and create enhanced customer experiences by using established practices like Value Selling & Challenger Sales methodology. I keep an eagle eye at the future for disruptive trends while simultaneously scanning the near horizon for real-world impact and disruption. My current goal centres around coaching my team to challenge their mindset to smash their personal and professional goals.As I strive to be a better leader and coach every day, my fundamentals are centred around three guiding principles: authenticity, growing and learning from your achievements while continuously striving to learn from your failures, and hold each other accountable. This approach creates trust and fosters a collaborative culture which is the foundation of all high performing teams.I believe together we should make the business and knowledge pie bigger, as we all have something to teach, and a lot to learn.
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