Faheem Ahmed

Technical Presales Professional @Softcat

Leicester, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2025 — Present

Technical Presales Professional @Softcat

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Birmingham, GB

Understanding customer challenges and recommending suitable products or services to address technical requirements.Delivering technical demonstrations, proof of concepts, webinars, and proposals - particularly around new and disruptive technologies.Producing documentation to support solution builds and designs.Using appropriate tools for sizing, analysis, and BoM creation, while managing opportunities internally. Collaborating proactively with Dell vendor alliances and channel manager on relevant campaigns.

EDUCATION

2011 — 2014

Queen Mary University of London

Bachelor of Science (BSc), Computer Science

2009 — 2011

The City of Leicester College

A Levels, Psychology, Mathematics, Human Biology, Chemistry

SKILLS

Customer ServiceMicrosoft OfficeSalesCascading Style Sheets (Css)UmlHtmlCssCommunicationComplaint ManagementCustomer Relationship Management (Crm)PhotoshopResearchProject ManagementSqlWindowsMicrosoft ExcelPowerpointPianoXhtmlBusiness AnalysisEnglishTime ManagementGui DevelopmentComplaint InvestigationsTeamworkSocial MediaRoot Cause AnalysisProgrammingMicrosoft WordTeam LeadershipManagementWeb DesignJava

ABOUT FAHEEM AHMED

With eight years of presales experience, I specialise in designing modern datacentre solutions that help organisations strengthen their infrastructure, improve performance, and scale with confidence.As a Solutions Professional at Softcat, I work with customers across the public sector, education, and enterprise to deliver technically robust, commercially aligned solutions across compute, storage, virtualisation, data protection, and networking. I engage throughout the presales cycle; discovery, scoping, solution design, and technical validation, ensuring each proposal is built on clarity, best practice, and real business value.I have a strong focus on the Dell Technologies portfolio, using deep product knowledge to recommend the right mix of PowerEdge, PowerStore, PowerScale, networking, and data protection platforms to meet each customer\'s needs.My background spans both specialist integrators and large technology providers, giving me the ability to translate complex datacentre technologies into practical solutions that customers can trust.

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Faheem Ahmed — Technical Presales Professional at Softcat in Leicester, GB | Unifers