Fadi Bacha
Manager Customer Care, Abbott Diabetes Care @Abbott
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WORK HISTORY
Manager Customer Care, Abbott Diabetes Care @Abbott
EDUCATION
Concordia University
Bachelor of Business Administration - BBA
Canadian Securities Institute
Futures Licensing Course
Canadian Securities Institute
CSC - Canadian Securities Course
CFA Institute
CFA Exam Level 1
ABOUT FADI BACHA
With 10+ years experience in leading a growing multinational e-commerce customer care division, I developed an in-depth know-how that enables me today to proficiently help customer care centers optimize their operations, sales, and customer experience journey. The highlight of my work experience is not only in the growth and efficiencies that I was able to achieve, but in the building of relationships and trust during my daily interactions with people, which in turn promotes an organic positive work environment resulting in an outstanding overall performance.
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