Fabio di Martino
Senior Director @BIP
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WORK HISTORY
Senior Director @BIP
Milan, IT
Account Management of 18 Customers and P&L Management- Business Development and Customer Engagement Management- Strong relationships with ICT (CIO, CTO, CDO, CISO) and Business Units stakeholders- Partnership management (third parties)- RFI/RFQ/RFP management and coordination- Team management and people counseling (30 people)- People Hiring & Recruiting- Demand Manager and PMO Expert mainly within the IT Departments- ICT Department transformation support in terms of Strategy, Processes, Technology, People and Organization- Project & Program Management to govern the full stack SDLC- ICT Department Portfolio and Budget Management- Resource capacity model set up and adoption on Tech Departments- Service management process reengineering as expert of the ITIL guidelines- Governance on IT Operation performances in terms of resources, applications and executive reporting to senior management- Agile Scrum methodology application on project delivery- Design Thinking methodology application on operative model reengineering and new products and services.Industries: Exhibition, Telco, OTA, Gaming & Betting, Financial Services & Fintech, Industrial, Manufacturing.Areas: Digital & Tech, IT strategy, Service Management processes and reporting, Asset Mgmt, SDLC Governance, IT Demand & Processes, Financials, Vendor & Contract Management, Operations and Logistics.
EDUCATION
Università degli Studi 'Gabriele d'Annunzio' di Chieti
Bachelor's degree in Economics with IT, Economics
Università degli Studi 'Gabriele d'Annunzio' di Chieti
Full Marks Master's degree in Economics with IT, Economics
SKILLS
ABOUT FABIO DI MARTINO
Effective result-oriented Director, fast learner, able to quickly detect new business opportunities and to understand the customer needs; committed team player with excellent communication skills, I\'m a strategic and analytical thinker also. I have a passion for technology, innovation, music and ultra trail running.17 years of Consulting Experience with a deep knowledge of main Sales and CRM processes, in many industries, in particular within the Telco industry, B2C and B2B strategies, processes reengineering and software delivery lifecycle management.• Program Management: as a PMO Expert I have a controlling and directive roles within Public, Telco, Exhibition, OTA, Gaming, Financial Services, Payment Services sectors, reporting to CxO levels.• Demand Management: helping customers in Demand Department renovation in terms of processes, operative model, definition of drivers to manage the BU’s requests, Vendor & Contract Management, Resource Capacity Management, Tools and Template definition.• Service Management: as an ITIL expert I help companies to reach higher levels of maturity on processes, organization and technologies following the ITIL best practices.• IT Delivery: involved in system integration and transformation projects with responsibility of project governance and management from the client data collection, RFP, RFQ, to the supervision of the whole software delivery lifecycle within Telco, Public & Energy.• Business Development, Customer Engagement and pre-sales processes in order to generate revenues, margins and business portfolio growth.• People Management in terms of team leading, counseling, professional path advisory.13+ years of PM/PMO9+ years of Business Analysis8+ years of Functional Analysis9+ years of Business Process Reengineering and Optimisation14+ IT Governance7+ Demand Management9+ years of People Management5+ Agile/Scrum Methodology8+ Service Management
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