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Fabio Boucinhas
CEO @Home Agent
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WORK HISTORY
CEO @Home Agent
Contact center operation, where agents work from home. This is an innovative model in the Brazilian market, but extensively used in developed countries, operating since 2011, Home Agent was not only conquered well known customers, but also been awarded several times by ABT (Brazilian Teleservices Association) with the Social Responsibility award.
EDUCATION
Harvard Business School
Strategic Negotiations: Dealmaking for the long term, Negotiation
FEI
B.A, Industrial Engineering
University of Pittsburgh Joseph M. Katz Graduate School of Business
MBA, International Executive
SKILLS
ABOUT FABIO BOUCINHAS
Career based on different types of roles, having worked in industries of various natures. Experienced in activities such as commercial area, business development, partnership development and business management. In industries as Business Association, Traditional Consulting, e-Consulting, Financial Market, Pay-TV, Internet, consumer goods, direct selling and call center.Companies which I have worked in: American Chamber of Commerce, Boucinhas & Campos, Excesschannel, Maxblue by Deutsche Bank, SKY Brasil, Yahoo, Natura and Home Agent.Specialties: Business Management, Relationship Marketing, Product Management, Direct Marketing, Business Development, Digital Marketing and Strategy.
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