Fabio B.
Eu Apac Quality Operation Leader @Amazon
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WORK HISTORY
Eu Apac Quality Operation Leader @Amazon
Milan, IT
Leading a team responsible for all the quality operations within EU and APAC regions. Responsible for Process Improvement strategies, developing Programs aiming to improve quality for our customers and carriers and building strong relationships with internal and external partners, including last mile carriers, technology, product, supply chain, and customer service.
EDUCATION
WHU – Otto Beisheim School of Management
Operation Management concentration course, Business, Administration and Management
Università degli Studi Niccolò Cusano
Master's degree, International Relations
Accademia Navale
Master's degree, Maritime and Naval Science
SDA Bocconi
Executive Master of Business Administration - EMBA, Business Administration and Management, General
ABOUT FABIO B.
As a seasoned Operations Leader, I blend military precision with corporate excellence, currently spearheading Amazon PARP (Pick-up and Return Point) Quality Operations and Process Improvement across Europe and Asia-Pacific. I direct strategic initiatives for Amazon Lockers and Hubs across 10 countries, delivering annual savings of ~1.5M while managing a ~2.5M PNL.My unique journey combines 13 years as a Navy Officer and 15 years in Operations Management, where I\'ve led teams up to 250+ people. This foundation, coupled with my Black Belt certification and Executive MBA from SDA Bocconi, has shaped my approach to strategic business leadership.I excel in building high-performing international teams and developing strategic partnerships across carriers, technology, and supply chain domains. My expertise in managing complex, cross-functional projects is complemented by strong crisis management skills and data-driven decision making. This balanced mix of military discipline, operational expertise, and business acumen not only drives results but also allows me to serve as a mentor to emerging operations managers, sharing insights gained from both military and corporate leadership experiences.
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