Fabian Garcia
Network Operations Analyst @Francis Energy, Llc
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WORK HISTORY
Network Operations Analyst @Francis Energy, Llc
US
Maintain uptime, stability, and performance across our EV charging network. Track, assess, and enhance charging station functionality through continuous monitoring and data analysis. Identify operational inefficiencies and implement process improvements to strengthen network operations. Coordinate with internal teams, external partners, and vendors to troubleshoot issues and ensure uninterrupted service delivery. Capture incident data and monitor resolution trends to generate actionable insights for strategic network planning. Maintain compliance with industry regulations, safety standards, and operational protocols.
EDUCATION
Lone Star College
Associate of Science - AS, Biology, General
Lone Star College-University Park
Bachelor of Engineering - BE, Computer Software Engineering
ABOUT FABIAN GARCIA
Result-driven Technical Support Engineer with a strong foundation in diagnosing complex hardware/software issues, delivering end-to-end technical solutions, and driving customer success/retention. Proven ability to bridge technical and non-technical stakeholders to implement scalable solutions, streamline operations, and support product adoption. Experienced in infrastructure, Linux systems, power electronics, and remote field support. Passionate about innovation, sustainability, and optimizing user experience through tailored technical guidance.
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