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Fabricio Batista Santos
Customer Success Manager @Salesforce
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WORK HISTORY
Customer Success Manager @Salesforce
EDUCATION
FGV - Fundação Getulio Vargas
Master of Business Administration (MBA), Project Management for High Performance Organizations
SKILLS
ABOUT FABRICIO BATISTA SANTOS
EN] Global Business and Technology Consultant, focused in CRM - Customer Relationship Management, Salesforce.com and new technologies in last 8 years, with 19+ years of consulting experience in complex system integration implementations across multiple countries and multicultural environments of a set of different industries like Consumer Goods, Retail, Automotive, Utilities, Life Science and Airspace, involved in all project different phases with more than 12 projects delivered using waterfall and agile methodologies.[ES] Consultor Experimentado de Negocios y Tecnologia, con larga experiencia en proyectos globales de implementación de ERP y integración de sistemas. Actualmente dedicado a proyectos de CRM con Salesforce.com para compañias de bienes de consumo y Automotriz.[PT] Consultor de Negócios e Tecnologia, com mais de 19 anos de experiência em implementações globais de ERP e Integração de sistemas, focado atualmente em Salesforce.com e CRM, com vivencia em diversas Industrias como: Bens de Consumo, Varejo, Automobilistica, Aeroespacial e Farmaceutica entre outras.
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