Evelyn Serrano
Senior Director, Total Rewards @Think Together
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WORK HISTORY
Senior Director, Total Rewards @Think Together
ABOUT EVELYN SERRANO
Assess, build, optimize for efficiency & readiness for scale is what I do! Passionately. With current dynamic trends across compliance, AI, application technology & navigating what is attracting & retaining talent today, there is no better time for transformation in our seats! 15+ Years of Leadership & expert acumen across U.S. & Global matrixed orgs, delivering talent strategy results & driving transformation across Compensation, Benefits, HRIS/HCM, Payroll & Global Mobility. Seasoned expert advisory & IC practitioner in Compensation disciplines alongside Total Rewards Leadership roles. Leadership: My leadership principles lean on the value of engaged and psychologically safe & diverse SME teams who are productive, qualitative, responsive & fun focused with the ability to provide valuable & timely outcomes in varied global operating models as well as matrix orgs. Effective partnerships focus w/ Business Leaders across IT, Legal, HRBP, TA/TM/OD/L&D, Finance, Sales & C-Suite. Compensation: Design & program delivery of Talent Strategies that encompass base & bonus programs, pay equity & transparency, job architecture design, grades/structure development, competitive positioning & evolution, long-term incentive plans, variable pay, pay for performance, perf mgmt, annual merit & reward programs & cycles & Mobility. HRIS/HCM & Payroll: Seasoned in leading Payroll & HRIS process & operational optimizations, compliance assurance, investments, cost savings & system related implementations. Project Mgmt technical expertise & qualitative methods, leading external & internal teams and stakeholders through full project phases & outcomes. Benefits: Benefit program portfolio strategy assessments & operational re-build in mature orgs; RFPs, broker partnerships, compliance assurance, retirement vendor & related consultant implementations (403b & 401k), centralized LOA Program Admin & vendor partnerships. Incorporating multiple business lines in Benefit platforms & administration. Supplemental: High EQ, People Operations, HR Strategic Business Partner, Comp Business Partner, Global Talent Mobility programs, M&A due diligence, RFP & SLA vendor expectations. Guiding Principles: • no ego, high impact • do what is right, not what is easy • embrace diversity of thinking • lead w/ curiosity • live w/ integrity • apply discernment in faith • gift psychological safety • all is growth in challenge • share the why • assume good intent • trust erodes without accessibility • avoid complacency, it’s expensive • challenge yourself, change your mindset, champion your story
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