Eva Taylor

Manager Program Management @Comcast

Atlanta, GA, US
EMAILS
e•••••••@comcast.com
MOBILE NUMBERS
+13•••••••99

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WORK HISTORY

Nov 2024 — Present

Manager Program Management @Comcast

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Atlanta, GA, US

Manage cross functional partnerships and internal teams to support company-wide inclusion events and programs- Oversee execution of regional initiatives and hospitality-style events focused on brand alignment, guest experience, and employee engagement- Develops and maintains performance metrics to make informed recommendations for strategic decision making- Succession planning process for Councils and ERG Chapters – setting the strategy behind what this should look like, work with the regional councils and ERGs to ensure theyexecute accordingly, run a consistent and smooth process, meet deadlines, etc- Periodic speaking engagements when requested by regions/functions/ERG’s/Councils- Provides support for corporate budgeting and budget tracking- Serve as ERG Leads day-to-day contact, as needed. Ensure we are serving the needs of the regions and set vision accordingly- Collaborate with ERGs to meet governance guidelines and develop objectives, define impact, measurement goals and establish regular reporting to track results on investment.

EDUCATION

N/A

Southern New Hampshire University

Bachelor of Arts - BA

SKILLS

Customer ServiceCustomer SatisfactionReservationAccountabilityCross-Functional Team LeadershipDispatchingSpeechHospitalityHospiceCreative WritingTeamworkTechnical SupportCoordinationEvent PlanningTalking PointsEscalation ResolutionReading ComprehensionDependable Team PlayerBudget ProcessFlexible ScheduleTime ManagementReportsCommunity OutreachAccount ManagementData EntryLeadership DevelopmentMicrosoft WordVendor ManagementStrategic PlanningSalesEmployee RelationsProcess ImprovementAnalysisForecastingTelecommunicationsMicrosoft OfficeManagementHuman ResourcesTeam BuildingCall Centers

ABOUT EVA TAYLOR

Dedicated, enthusiastic leader with a strong background in program management, account management, and customer service within the telecommunications industry. Detail-oriented professional adept at coordinating events. Proficient in collaborating cross-functionally to achieve regional goals

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