Eugene Taylor

Developing Service Professionals @Sure And Steadfast Consultancy

Washington, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Nov 2024 — Present

Developing Service Professionals @Sure And Steadfast Consultancy

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SKILLS

Project ManagementMbtiEmployee EngagementBlended LearningRecruitingHR ConsultingTraining Needs AnalysisLeadershipBusiness Process ImprovementSoft SkillsOrganizational DesignHuman ResourcesPersonal DevelopmentPersonnel ManagementPerformance ImprovementChange ManagementTalent ManagementStrategySuccession PlanningWorkforce Planning360 FeedbackAssessment CenterExecutive CoachingProject DeliveryAccredited in 360 FeedbackTraining & DevelopmentTrainingManagementTeam BuildingAccredited Insights PractitionerWorkshop FacilitationPsychometricsAccredited CoachStakeholder ManagementTeam LeadershipEmotional IntelligenceBusiness TransformationCustomer ExperienceTraining DeliveryTeam Management

ABOUT EUGENE TAYLOR

A dynamic, multi-skilled and results driven learning & development professional with a proven track record for delivering award winning and nationally accredited transformation and cultural development contact centre programmes both on and offshore. A passion for stretching the boundaries of traditional learning to enable service professionals to be the best version of self whilst driving customer excellence & corporate return. A 100% proven track record for developing award winning development teams that inspire contact centre professionals at all levels.

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