Etienne

Presales Consultant @Oracle

Who ever said that utilities business is easy?It\'s about combining applications that handle- Customer Care and Billing (and collecting the money!)- Quotation Management (for deregulated markets negotiations)- Meter Data Management (and smart meters)- Analytics (or Business Intelligence)- Works and Asset Management (sometimes you need to build the line.)- Mobile Workforce Management (. and send the right person at the right moment to the right spot)- Network and Outage Management, etc.And in order to make everything to work together, you need to fit in the application architecture and understand- the Enterprise Service Bus- the Service Oriented Architecture (and process management)- the Database- the Hardware capabilities- the interfaces to web portals or other applications.Oh wait. it looks that we just had the description of what I\'m doing!