Erin Lantz
Business System Analyst @Q4
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WORK HISTORY
Business System Analyst @Q4
Toronto, ON, CA
Serve as the administrator for multiple business tools (e.g, Salesforce, Airtable), and continuously adapt to new platforms like Kubaru, Cognism, and ZoomInfo for implementation and troubleshooting needs.Collaborate with cross-functional teams to identify upcoming projects, prioritize initiatives, and ensure appropriate resource allocation.Reduced license usage by ~20% through the design and implementation of an optimized workflow within an existing system, leading to measurable cost savings.
EDUCATION
Wilfrid Laurier University
Honours Bachelor of Arts, Contemporary Studies, English
Ontario Institute for Studies in Education of the University of Toronto
Bachelor of Education (B.Ed.), Junior-Intermediate, English, Technology Option
George Brown Polytechnic
Social Service Worker, Social Work
ABOUT ERIN LANTZ
I am a problem solver, a critical thinker, and someone who learns from those around me. One of the best questions I have learned to use is \"What problem are we trying to solve?\" This question holds the power to determine priority, determine how it should be solutioned, and often provokes much deeper conversation leading to unexpected outcomes. I am a unique blend of Business Systems Analyst, Salesforce Administrator, and Enablement Specialist. Striving to understand complex business problems from multiple angles is something I am passionate about and finding key solutions to help the business grow and gain efficiency.
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