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Erik Nelsen
Store Operations Senior Manager @JCPenney
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WORK HISTORY
Store Operations Senior Manager @JCPenney
Dallas-Fort Worth, TX, US
Re-built and launched the In-Home Custom Window business; manage this enterprise business in 435 stores.• Re-launched and manage the Window Measure & Installation business. Currently in pilot in 53 stores. • Provide operational and cross-functional support to the entire Division. • Re-designed Division website to increase traffic and improve user experience.
EDUCATION
Texas McCombs School of Business
Post Graduate Program in Data Science and Business Analytics, Data Science/Business Analytics
Howard Payne University
Bachelor of Science, Political Science & History
St. Mary's University School of Law
Juris Doctor, Law
North Central Texas College
Certificate of Completion, Six Sigma: Total Quality Fundementals
North Central Texas College
Certificate of Completion, Six Sigma: Total Quality Applications
SKILLS
ABOUT ERIK NELSEN
Dynamic senior operations and business leader with 20+ years in retail, supply chain, and real estate business. Proven record of starting and building businesses, exceeding sales targets, optimizing processes, and driving revenue growth. Expert in strategic planning, problem-solving, analysis, and team leadership. Possess a developed growth mindset, mentor, and fundamentally oriented toward serving others. Formal training in data analysis.KEY SKILLS• First principles/root cause problem-solving • Analytical, strategic thinker • Cross-functional leadership • P&L management• Analysis and use of data in decision-making • Effective communicator• Expert-level stakeholder relationship management • Enterprise program leadership• Process improvement (Six Sigma Black Belt)
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